Computer Telephony Integration for Salesforce

• Boost your team‘s productivity
  Call pop-ups, a native phone app and click-to-dial functions will make your team that much more productive.
• Measure your performance
  Have your sales and support calls available on first glance and make your performance measurably more efficient.
• Make your data transparent
  The app enables you to have complete transparency concerning all inbound and outbound calls within the Salesforce UI.

• Faster and more efficient Sales
  Make the most of Salesforce’s potential by initiating your outbound calls faster and giving your team the tools to be most efficient.
• Make your customers happy
  Give your customers the personal phone call they deserve. With all data available in Salesforce, you will provide the best customer support in town.
• Be flexible with SF Classic & Lightning
  The CallOne CTI app integrates seamlessly with Salesforce Classic and Lightning.

Have you ever been thrilled about customer service? We are! For the past 10 years, we have been proviing our customers with everything they need for brilliant support and a efficient sales telephony.

Tricky and elaborate requirements are our area of expertise. We know exactly what you‘re talking about and bring the knowledge of our project managers, developers and telecommunications experts into the mix.

High-quality phone systems combined with personal consulting will make you and your customers as excited about telephony as we are.

• Data protection & security
  All CallOne servers are based in Germany and your calls are secured and encrypted by VPN, SRTP and TLS.
• Cloud ACD on top
  CallOne combines a state-of-the-art phone system with a smart ACD plattform for call centers as well as open APIs and ready-made apps for all well-known sales and support tools.
• WebRTC & wordlwide DID and service numbers
  Set your sales and support team up with local and worlwide phone numbers and make the most of cutting-edge technologies such browser telephony (WebRTC). Naturally, CallOne also provides numbers in all German area codes.